Reviews
Both John and Vincent did a excellent job on the install. I especially liked the spec sheet part of the final report. The areas were left as clean as they found them and the unit is working just fine. My Mother, Jenny and I are are pleased with the job overall. Thank you
John was my technician. He came out twice to check on a thumping noise in the air/Heat system when its shutting down. Sadly it did not happen while he was here but started again after he left. John thoroughly checked no thumping noise. I was impressed he tried every test possible for the noise. John was knowledgeable, and very professional. Explained the situation in laymens terms.
Always available in a reasonable amount of time
Living in Satellite Beach, Fl., there is not much need for heat. We probably use our heating system two weeks out of the year. Of course the first time I needed a little heat this year was on a Saturday morning, Christmas Eve! Once I realized that our vent was only blowing air (no heat), I called a couple of AC/Heat businesses before calling Complete Air & Heat. I was told that I would just have to manage and maybe Monday they could come to the house. I then called Complete Air & Heat and spoke to the receptionist. I was told that someone would call me back. Within 10 minutes, I received a call from Garrett. He was very sympathetic with my situation and said he could be at the house within 2 hours. He also let me know up front that the cost would be much more because of the holiday weekend. Upon his arrival, he determined within minutes that the previous installer didn't hook up my emergency heating. He quickly rectified the wiring and said he can return next week to work on the heating pump. Garrett did return the following week and, within 10 minutes, fixed the heating pump problem. It was again, improper wiring done by the previous installer. There was no charge on the second visit. Garrett was extremely competent and now I know that if I need the Calvary, I call Complete Air & Heat.
Even without an emergency got next day service. Did a complete exam and cleaned the entire system in and out.
Moved in in June and wanted everything inspected and serviced. We appreciate the responsiveness and the system insight and expertise. They were on the ball scheduling our periodic maintenance and service was outstanding.
Garrett was very thorough, professional and efficient; always provides good advice and reminders for routine maintenance
Great service
Service is quick and great service. Repairs are reasonable and they stand by their work. I started using them when another company didn't stand by the warranty. Can't recommend Complete Air and Heat enough.